I tried to pay several times but the payment weren't successful due to the breakdown of the system. Please try again. - People, especially longest-standing members, hate when you give your opinion even if you're right, A million add on fees - why don't they just include all required fees in the ticket price? Completely disconnected management. After a sold out National Tour in 2019, a world wide pandemic, and after a sold out encore season in Brisbane in 2021 and fresh off an award winning debut at Adelaide Fringe, MATADOR proudly comes back to Melbourne at Her … The company has flexible hours and sufficient pay, Don't get much shifts and are required to travel quite far, Overworked and understaffed. Minus 5 stars would be more accurate. Had a email regarding tickets for an event I was interested. Mistreatment and mismanagement of staff. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Pathetic website. - Managers/Leaders don't help you out on your mistake privately, but throwing it in your face during meetings or via the slack app with more people. United Kingdom National {{suggestion.displayLocation}} current location {{errorMessage}} Events This Week. A truly horrible customer experience! Tried to book tickets for Newcastle 500 and what a s##t show of a website. Their leadership team are incompetent liars and I have hauled them in front of the disputes tribunal to obtain refunds for tickets they cancelled on me due to their own stupidity. - Extremely understaffed - Constantly yelled at by customers - Bad management. Ticketek - you are in the customer service industry and get paid to provide a service. Glassdoor has 32 Ticketek reviews submitted anonymously by Ticketek employees. ‘Elton’s timing and phrasing remain impeccable, his structure is masterly’ ★ ★ ★ ★ The Daily Telegraph 'Just give him a stage and a microphone and Ben Elton is the best. Ticketek is an Australian event ticketing company. All new companies work loads are added on top of existing work required from employees. Never gave a review before but couldn't let this one go. - Management is more concerned about employees discussing struggles they are facing things with eachother than fixing them - Management of COVID-19 impacts on the business was poorly managed and communication to staff lacking COMPANY NUMBER 09667015. You owe it to your customers to do your job and provide some service. Avoid . Reviews from Ticketek employees about Ticketek culture, salaries, benefits, work-life balance, management, job security, and more. The Clash released London Calling, Blondie’s Parallel Lines was the UK’s top-selling album, Liverpool won the League title, and Ticketek was launched in Australia. Continue reading. Are you sure you want to replace it? - No stimulus to be updated with new technologies The Ticketek App connects you to over 20,000 of the best live events and experiences every year across concerts, sport, comedy, theatre, arts and exhibitions. However I suggest EVERYONE with a complaint does the same then there may be some action. I wish there was another booking agent to go to. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. It should be a great gig :). 22 Ticketek reviews. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. They consistently say your card is blocked and to … - CEO says high turnover is a great thing, "normal" for our industry so does nothing to change staff morale even though they had my card details the site would not accept it so I tried again..Guess what, the transaction occurred TWICE. Buy 100% verified tickets fast! TICKETEK UK LIMITED. Neutral Outlook. 1 out of 5 is too high. Read employee reviews and ratings on Glassdoor to decide if Ticketek is right for you. 2.8. constantly blocks my card. Three phone calls with a 45 minute wait and once was even told via the recorded message to call back at another time. Jazz Cafe Opening this month! All rights reserved. They consistently say your card is blocked and to contact your bank – but this is outright lying. A free inside look at company reviews and salaries posted anonymously by employees. INCORPORATION DATE 02/07/2015 (5 years and 10 months old) WEBSITE N/A CONFIRMATION STATEMENT MADE UP TO 01/07/2020. Sorry New dates on sale for November 2021. I rescind that 1 star because that is too much praise for this website. - long event days, lots of weekend work, no car or fuel card provided despite constant travel to events - Toxic senior leadership, the culture of yelling at staff, bullying and penalising people for speaking out. Dysfunctional website, long phone wait time and rude customer 'service' person...best not to ever call them! Incapable of accepting account detail updates most of the time. - HR doesn't take any action even knowing these issues. Salaries, reviews and more - all posted by employees working at Ticketek. Pros. absolutely bad minus 10 starsi never bought any ticket at the website. © 2021 Trustpilot A/S. Went then straight to the venue site to buy tickets click through directed to ticketmaster and hey ho tickets not available until the next day ! Company Number: 09667015. TICKETEK UK LIMITED. - CEO says the high turnover rate is a great thing They are just thieves with a licence to rob!I have complained to the ACCC for what it's worth. Buy guaranteed tickets for sold out events at a fair price. - they aren't flexible with working arrangements impossible and I mean IMPOSSIBLE to speak to anyone. With the Australian live industry slowly taking its steps back to recovery, local ticketing agency Ticketek has ensured it is in step.. Unfortunately I can’t give lower than a 1 star. Was verbally abused by the managing director when i tried to reason with her. never works. This is the Ticketek company profile. You have to sign in to buy anything. You have a captive audience and clearly don't care about your customers. There's no number to ring, not so much as a chatbot and the FAQ section just goes to show that their customers experience very poor service. A full portfolio of devices to meet your smart ticketing needs. I had been gifted a voucher, that just expired as i was not able to use it in time due to circumstances, I spoke to June at tickatek, and absolutely great to deal with, extended my voucher for 12mths, and if you have a bit of patience easy to sort out. Would not recommend. Formed in 1979, the company is owned by Affinity Equity Partners and operates ticketing operations for entertainment and sporting events in Australia and New Zealand. Pathetic. Appalling and shameful!!! - Made some life long friends - Occasional free tickets. The Clash released London Calling, Blondie’s Parallel Lines was the UK’s top-selling album, Liverpool won the League title, and Ticketek was launched in Australia. He last performed stand up in Australia in 2006 but returned to the stage with a totally sold out 75 date UK tour in 2019, drawing rave reviews. Must be a scam pre book tickets with venue then try to off load at higher price. Just use Viagogo, they are so much more user friendly, and some one else deals with Ticketek’ s incompetence for you. Clicked through and tried to buy tickets site was useless just kept saying my mobile number was invalid. Company mission statement is a complete lie. A constant revolving door because staff are not trained, incentivised nor rewarded for "Going the Extra Mile". - Management happily over works employees then will say they never asked you to do extra work if you complain Private limited Company. - they have policies that aren't enforced for years then enforce them when it suits them despite it being used a certain way since you started Reviews Review policy and info. I will never use Ticketek again. Apparently all the cards in my household are blocked but they seem to work everywhere else. Ticketek is an outright disgrace. The "Service" is basically non existent and they should be ashamed. Tried to ring them about a charge on my AMEX but the recorded message simply hung up. Don't use if you don't have to.Can't clear your cart so if you have an item in there you don't want you Cannot use it.In fact the site in Unusable . - if someone quits you take on their work with no pay incentive, this can be on going for a year Please comply with any stated ticket limit for this event. They consistently say your card is blocked and to … The website is nonuser friendly, so many pages to navigate through and the CC processing does not work. This will replace the current featured review for targeted profile. Seems they're very trigger happy when it comes to blocking cards. See what employees say about what it's like to work at Ticketek. ABOUT Ticketek. "After the 5th try. . Ticketek Australia Reviews. BTW I currently have 2 spare John Mayall tickets for Sydney. No idea how they got my details. I had to give 1 star to write a review. There are around 6 people who've already reviewed Ticketek Australia. Here For You During COVID-19 NEW! - People yelling during production issues That’s why our bus ticketing systems are customised to operators, and individualised to the lives that passengers lead, now and into the future. That one day in the future, this place will cease to exist. Sell tickets directly from your Ticketek Account. Terrible customer service. The website is nonuser friendly, so many pages to navigate through and the CC processing does not work. 41 years’ later we’re excited to be launching in the UK and we can’t wait to help you Discover More of the live entertainment you love most! The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. Completely user unfriendly and uninformative. No one even dares go to HR because they know nothing will change All content is posted anonymously by employees working at Ticketek. I am absolutely disgusted and feel totally disvalued as a customer. - no training provided Reviews from Ticketek employees about Ticketek culture, salaries, benefits, work-life balance, management, job security, and more. -Only cares about profits and not people Now going to dispute the charge. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Active. - Managers/Leaders don't have experience in handle people You are hard to get in contact with and to speak to a person. i would rather buy from the venue. when i tried to buy today, it said my card was blocked for security reasons. I would rather go somewhere to buy my ticket over the counter than use these clowns.It's 2021, time to evolve!! Ticketek Australia (Service): 1.1 out of 5 stars from 1,025 genuine reviews on Australia's largest opinion site ProductReview.com.au. The website is nonuser friendly, so many pages to navigate through and the CC processing does not work. I cannot even create an account "Creating or updating the account failed. Company status. Rubbish absolute Rubbish they are not worth anything more than that, 0 stars, lets get them on national TV, hmmm hello "fair go", Terrible interface and usability. Company type. It’s the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. In the nine months since the live sector closed down on March 13, its parent company TEG has doubled down on its investments in data and technology.. No contest' Ticketek - With over 40 years' experience ticketing the biggest live events and venues. - promotions are for those in the club with upper middle management not based on merit SHAME ON TICKETMASTER - CORONAVIRUS EPIDEMIC. Ticketek UK. Download Ticketek UK and enjoy it on your iPhone, iPad and iPod touch. Because to you, and your customers, it is. The website is absolutely unusable. Also choice of seats was poor. 2 July 2015. The fastest way to buy tickets for your next live experience, with easy access to view and share mobile tickets with friends. - new technologies often rolled out so quickly which causes so many issues for customers and clients - Awfully managed TICKETEK UK LIMITED (the "Company") is a Private Limited Company, incorporated on 2 July 2015 (Thursday) in UK. Viewing 1 - 10 of 25 Reviews. Your phones ring out and you have the audacity to tell your customers to ring back. I wasted so much time and realized that the website is awful. The latest review - Been trying to get refunded for NRL tickets for over 6 weeks now. Thank the skies their site did not work. And a ridiculous amount of advertising - 0 stars actually. Trustpilot calculated Ticketek Australia's score 1.2. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 17 May 2021 - Customer Service Representative (CSR), 6 Mar 2021 - Inbound Sales and Customer Service. Are you sure you want to remove this review from being featured for targeted profile? - average systems they use all need updating which makes delivering to the client so much harder I don't think any of these people have ever tried using there own system. The Mission The Déjà Vu Tour is rescheduled for 2022. Confusing and convoluted IVR and that is only if it doesn't auto hang up due to being too busy!If only the event I wanted was through a different provider... Website terrible to use; doesn't even hold tickets while you're entering card details for payment. BUSINESS ACTIVITY (SIC) 79909 - Other reservation service activities n.e.c. Although the Australian ticketing industry is made up of a number of companies, Ticketek and Ticketmaster are the two major players selling sports, concert and theatre tickets. 1 people rate Ticketek Australia great. Companies. Absolutely pathetic. The Jazz Café is back. Safe, Fast and Verified Glassdoor gives you an inside look at what it's like to work at Ticketek, including salaries, reviews, office photos, and more. This is possibly the worst website I have ever used. COMPANY TYPE Private limited with Share Capital. i called my card centre and they said thats fine. CORONAVIRUS EPIDEMIC - Due to my husbands health with Acute Asthma and a Heart problems, and also an advisory from our Doctor, and guidance from World Health Organisation, I tried to cancel our tickets a week before the concert last night 3rd March 2020 because of my husbands health and being in a high … According to Ticketek, it processes 18 million tickets to more than 13,000 events every year, and services 225 venues and clients.
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