When KLM or Air France cancel flights, the airlines said, travelers can select a cash reimbursement, a voucher or a rebooking. The airlines have said that travelers will be able to choose the COVID-tested flights when they purchase their tickets online or they can opt for one of the alternative Delta or KLM daily flights between Atlanta and Amsterdam that are not covered within the trial program (I’ve just checked and I can’t see any mention of this on the Delta or KLM websites when I search for … KLM. Coronavirus (COVID-19) Even when you are travelling with children you have to deal with measures surrounding the corona virus. Everything you need to know about our current flights, COVID-19 test requirements, travelling to and from Dubai, how we're keeping you safe, and our flexible ticket options. These measures have been taken to allow passengers to better plan their travel in these exceptional circumstances. In response to the uncertain panorama brought on by the Covid-19 pandemic, many airlines have instituted temporary flexible cancellation policies. During these challenging times we are offering complete flexibility by relaxing the change and refund conditions for all fares and flights to help you with your trip.. Before the Covid-19 crisis, KLM offered up to four daily flights between Geneva and Amsterdam-Schiphol. However, passengers may be required to pay a fare difference if the fare applicable on the new date of travel is higher. During your stay. We’re offering several rebooking and refund possibilities, please read below what applies to you. Pick your next destination. Please note that your entire booking will be cancelled once we’ve issued your travel voucher. Check the requirements for your trip. Newcastle. You can change the date, time and/or route of your flight as often as you want until 14 days before departure. Coronavirus: KLM waiving all fees to re-book trips With Covid-19 diagnoses popping up in more and more countries, KLM and Air France decided to waive re-booking fees for the coming weeks. We are currently operating 5 weekly flights since June 29 2020. Under these terms, for all Air France or KLM tickets purchased on or before March 31, 2020, for travel between March 6 and May 31 2020, regardless of original ticket conditions and destination, it will be possible to postpone tickets at no extra cost until May 31 to the same destination and in the same travel class. KLM. However, the surge in bookings and potential travel boom has led many airlines to ditch Covid-era ticket flexibility and reinstate strict, pre-pandemic fare rules. Our flexible booking policy (replaced by new policy 5th February 2021) We understand that the ever-changing travel restrictions can make planning your trip difficult, so we’ve got you covered. We're at your service 24/7, keeping you updated on all things that KLM … We will process your request and send your travel voucher via e-mail within a couple of days. Pick your next destination. Hong Kong – Economy Class. If the amount of your voucher is greater than the price of your new booking, you'll receive another voucher for the remaining balance. a negative COVID-19 rapid test result based on a sample that was taken within 24 hours before boarding your flight to the Netherlands. Travel Travel News. Our flexible booking policy gives you the freedom to book with confidence, knowing you can make changes if you need to, without any admin charges. Book your KLM flight now and change your booking at no extra cost. If you cannot commit to a return journey, either buy a single, or buy a flexible return that you can amend in the future. KLM ... with our flexible rebooking options. In light of the uncertainty around the global health crisis caused by Covid-19, issuing vouchers is a "fair solution" that "strikes a reasonable balance between protecting passenger rights and the reality in which all airlines now have to operate," the … Please contact us in order to change your travel dates when your negative PCR test comes in too late. 1. Changes can be made to the destination and date of travel for all future bookings. Please note that a separate policy is in place for KLM Package Deals , KLM Flight Bundle , as well as Flying Blue reward tickets . Paying by credit card in RUB please consider the rate of exchange to be applied by client bank on a date of card charge; client bank may apply conversion and transaction fees additionally. Customers who redeem their travel voucher for a new ticket with a higher total fare than the original voucher amount, will receive an added value from Air France and KLM of up to 15% of the voucher amount. OPTION 1. People are finally beginning to feel comfortable flying again, and carriers are seeing a significant increase in future bookings. Passengers who opt for a monetary refund instead will be charged an amount under the cancellation rules as specified. Requests for a voucher or rebooking must be made before the original flight date on the ticket. Book any eligible Qantas operated flight, and enjoy added flexibility with unlimited fee-free date changes and the option to change the date of your travel as often as you need. Tickets purchased with Avios and group reservations are not included. You can use an unlimited number of vouchers as a payment method during online checkout to purchase a new ticket and/or extra options. HKD6289 . Fare differences or applicable taxes may apply if customers wish to change their bookings to a different fare class. Check KLM TravelDoc to see which measures apply to your trip.> . ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet). From. If you need assistance, please a title="Contact - Flight Changes and Cancellations" href="tcm:493-450678">contact the KLM Customer Contact Centre. Due to high demand it may take a few days before the voucher confirmation is processed and a response received. Please check all the information about the vouchers.. Dreaming of your next holiday, but worried about having to cancel your trip? You can use your voucher to book a flight that takes place after the expiry date of the voucher. The airlines are now going further and extending these measures to their entire network for upcoming reservations and bookings already made. The airline offers flexible and refundable tickets and intends to maintain this popular route between Switzerland and Amsterdam, and beyond to more than 160 destinations over the world. Read all conditions. The following facilities will apply for passengers holding Air Mauritius tickets issued before April 30, 2020, for departures until June 30, 2020. You can complete the application here. KLM tickets starting with 074 issued on or before Tuesday March 31 and valid for travel between Wednesday March 4 and Sunday May 31, can be … Discover our flexible booking policy Below policy applies for voluntary change of tickets with a travel date before/on 31 December 2021. All rights reserved, Please visit the official Government information portal for Coronavirus by clicking HERE. Passengers with booked travel can change their flight or request a voucher. All our tickets are 100% changeable and refundable*. How to use a travel voucher you have a KLM, Air France or Delta Air Lines ticket. If none of the above-mentioned options suit your needs or if you’re encountering problems with our self-service tools, feel free to contact us. Simply book any: Qantas operated domestic Australian flight booked between 21 May 2020 and 31 July 2021, for travel between 12 June 2020 and 28 February 2022. From. If you have a ticket that expires between March 1, 2020 and March 31, 2021, the value of your unused ticket can be used for travel through March 31, 2022. You can have this test conducted easily and reliably via KLM Health Services . Service on board was good and the hostesses were very polite and helpful! Your new travel date can be up to 4 days after your original travel date or on the next available flight. Therefore, check the travel advice regularly. The same goes for Flying Blue reward tickets. We can imagine you have questions about your upcoming travel plans or want to make adjustments. You are strongly advised to self-quarantine for a period of 10 days. The situation remains dynamic and we will continue to look at ways to provide flexibility, convenience and peace of mind for our customers.”. You may use the full value of your original tickets for new tickets on KLM, Air France, Delta Air Lines, and Virgin Atlantic. We’ll do our best to help you. If you have either purchased your ticket directly, or through travel agencies, and have not been able to travel during the lockdown period, you are invited to opt for one of the following alternatives. If you’re not able to depart on your original date, you can also change your return flight to keep the initial duration of your stay. In partnership with Allianz Travel, Air France is extending its travel insurance guarantees* to protect you further in the event of an epidemic such as Covid-19. If your travel agent does not accept your request, or if there are any other difficulties, please feel free to reach out to us. Please contact KLM Telephone Reservations or your local KLM ticket office. Use it to fly later, or find out what else you can do if your travel has been affected by COVID-19. Mit unseren flexiblen Flugtickets haben Sie die Möglichkeit, ohne Änderungsgebühr der Fluggesellschaft Reisedaten zu ändern und umzubuchen. Book now with maximum flexibility. Several countries, including the Netherlands, have issued an immediate travel ban for passengers travelling to or from certain countries. This will depend on the tariff chosen. You may change your travel dates without having to pay the change fee, as described in your ticket conditions. Hong Kong – Economy Class. Request a travel voucher or a refund. How do your claim your voucher? The spread of the coronavirus means that more countries are implementing travel restrictions, and governments are issuing negative travel advice for more destinations. Please contact them first to request information about your rebooking options. For decades, most large airlines have used the same, rigid approach to pricing their tickets. Passengers who wish to postpone tickets, change their destination or cancel their journey after May 31, 2020, will be offered a non-refundable voucher valid for one year on all Air France and KLM flights. You may change your travel dates without having to pay the change fee. Flexible tickets. You can visit Iberia’s dedicated coronavirus page here. Due to COVID-19, the Dutch government has imposed restrictions on passengers traveling to the Netherlands from high-risk areas. You benefit from medical assistance and the reimbursement of medical expenses abroad or … KLM has confirmed that they will not be issuing refunds for travelers who have booked flight tickets with a departure date prior to May 31, the airline told NL Times. Click here for Airline information All MK/239 Tickets issued between 17th December 2020 and 31st March 2021 You are also not required to self-quarantine when you arrive in the Netherlands. "The current situation is so exceptional that KLM is therefore forced to deviate from the normal procedure," KLM said in a statement to NL Times. TRAVEL WITH PEACE OF MIND. Find tickets. KLM Covid-19 measures on board and at the airport. KLM is the only European airline that never suspended flight operation from Seoul to Europe during Covid-19 crisis. Are you traveling from a high-risk area to the Netherlands? Not sure what your departure date was? Your purchased extra options are transferable to another date. We continue to support the global efforts to fight against COVID-19. Adnan Kazim, Chief Commercial Officer, Emirates Airline, said: “We want our customers to feel fully supported, comfortable and confident when making travel plans, while offering them the best fares, without incurring change fees should they decide to delay or adjust dates. If your flight was cancelled by the airline, you can also request a cash refund. As KLM, we have taken all necessary health and safety measures so that you can travel with confidence. In order to provide more flexibility to its passengers, Air Mauritius will apply the following flexible change conditions for MK/239 tickets Application. Did you book your ticket via a travel agency? Complete refund policy details for Air France / KLM is available on the home page of AgentConnect.biz.. Before the Covid-19 crisis, KLM offered up to four daily flights between Geneva and Amsterdam-Schiphol. a negative COVID-19 NAAT (PCR) test result based on a sample that was taken within 72 hours before your arrival in the Netherlands. Please contact KLM Telephone Reservations or your local KLM ticket office. Please check the guidelines of the Dutch government for more information. If you need assistance, please contact the KLM Customer Contact Centre. However we will honour the date at which you submitted your voucher application. Strict sanitary measures apply … Was ist ein Flugticket mit flexibler Option? The policy covers all existing destinations across the Emirates network. Scroll for more. Make sure to check KLM TravelDoc shortly before departure for all measures that apply to your trip. In response to the uncertain panorama brought on by the Covid-19 pandemic, many airlines have instituted temporary flexible cancellation policies. Hong Kong – Economy Class. The COVID-19 outbreak has presented all of us with a great challenge. You can rebook at no additional costs within the same travel class (either Economy Class or Business Class). FLEXIBLE REBOOKING - for Tickets issued between 17th December 2020 and 31st March 2021 . These flights are operated by KLM. Longing to reunite with your family, friends or favourite destination abroad? you are not travelling with a baby (0-1 years). HKD5989 . Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands, For information about other destinations, visit our KLM TravelDoc tool, Request a refund in the form of a travel voucher online, Request a full cash refund or a refund in form of a travel voucher. Changing KLM flight dates. Covid-19: Flying with KLM - 'Social distancing' and other measures on board. (April 24, 2020) - On behalf of of Air France and KLM, the following updates (in red) reflect changes to their travel policy for U.S. point of sale travelers impacted by COVID-19, effective immediately.Valid on AF 057 and KL 074 ticket stocks. Flight and aircraft handling are regarded as vital processes by the government. Award tickets: Award flights for travel through 31 May can be cancelled for a full redeposit of miles. London. You will not have to pay a booking fee. Our award-winning COVID-19 safety standards and flexible tickets mean you can travel with confidence, as you enjoy our quality onboard catering, generous baggage allowance and our usual warm, uniquely British service. Please make sure to check the entry requirements of your final destination. KLM has updated its voucher policy, and will now offer a choice of either of a voucher or cash refund for future flights cancelled as a result of the coronavirus crisis. Request a full cash refund or a refund in form of a travel voucher> . During your stay. Changes can be made to the destination and date of travel for all future bookings. People are finally beginning to feel comfortable flying again, and carriers are seeing a significant increase in future bookings. Change your travel date at no additional cost or; Freely transfer your tickets to another passenger. Select country and language. Please contact them first to request information about your rebooking options. Flexible rebooking guaranteed. How to find hotels with free cancellation on Skyscanner. This deviates from the policy applicable to flight tickets. If your travel voucher is issued between 1 March 2019 and 31 December 2020, you can use your voucher until 31 December 2021 on KLM, Air France, Delta Air Lines, and Virgin Atlantic. However, outside of the period mentioned above, a fare difference might apply. You benefit from medical assistance and the reimbursement of medical expenses abroad or additional expenses in case of quarantine. But Air France-KLM and other large airline groups now want to break free of the old ways. Skywards Platinum, Gold and Silver members can maintain their current status by fulfilling 80 percent of their tier travel requirements between March 31 and June 30 2020. If your new ticket is more expensive, you will have to pay the fare difference. The new penalty waiver policy is also applicable for passengers who wish to cancel their bookings. If you have a ticket that expires between March 1, 2020 and March 31, 2021, the value of your unused ticket can be used for travel through March 31, 2022. I see from the fare conditions that these tickets can be changed with a charge of £60 per person per flight = £240. Hong Kong – Economy Class. I see from the fare conditions that these tickets can be changed with a charge of £60 per person per flight = £240. Different policies are in place, depending on what your scheduled departure date was. Newcastle. No change fee will be charged. Exchange unutilised tickets against a Travel Voucher. You need to self-quarantine for 10 days. Aufgrund der unvorhersehbaren Folgen der Corona-Pandemie wurde eine neue Option für flexibles Reisen geschaffen. Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands> , For information about other destinations, visit our KLM TravelDoc tool> . We travelled safely and had a quiet trip. Simply tick the Flexible tickets only box (or, in the app, toggle the switch) for COVID-19 peace of mind in a single instant. Please share your booking code and last name so we can help you faster, but only via private messages. If your negative COVID-19 PCR test result or negative rapid test result comes in too late, we’re offering the following rebook possibility. Passengers are being given the possibility to use the amount paid for the ticket, for future travel within a period of one year. The way that we use trains during the coronavirus pandemic could soon change. Emirates Skywards will also be providing more flexibility to its members who have been impacted by the outbreak of the coronavirus through imposed travel restrictions and flight reductions. The airline offers flexible and refundable tickets and intends to maintain this popular route between Switzerland and Amsterdam, and beyond to more than 160 destinations over the world. In partnership with Allianz Travel, Air France is extending its travel insurance guarantees* to protect you further in the event of an epidemic such as Covid-19. The Group’s flexible booking policies also cover provisions for essential travellers having not received their COVID-19 test results prior to departure or having tested positive. Changing KLM flight dates. I had to change my tickets a week before traveling because one … Please check if you’re traveling from a high-risk or a safe country on the website of the Dutch government . Since the outbreak of the COVID-19 virus, Air France and KLM … you might have whatever the reason at any moment you can choose to receive a refundable voucher at No extra cost. Plus package. you did not request a special service (e.g. Flexible Tickets. Check KLM TravelDoc to see which measures apply to your trip. Book your KLM flight now and change your booking at no extra cost. Currently selected country: United Kingdom, Currently selected language: English, Choose a new flight for my existing booking or cancel my flight, Request a cash refund or a refund in the form of a refundable travel voucher, Check the latest entry requirements of the destination you’re travelling to, Read more about COVID-19 tests before your departure, Check which destinations we currently fly to, Update or save your contact details so we can contact you if needed, Check the most frequently asked questions about the coronavirus (COVID-19), Send a text message via WhatsApp to +31206490787, ESTA travel authorisation for travel to the United States, Passengers with an intellectual, developmental or sensory disability, Passengers with special medical requirements, Selected destinations for online reporting of delayed baggage, Travelling with liquid tax-free purchases. If you want to reschedule an award flight on an Air France/KLM flight, you will be issued a new ticket with the same route, airline and booking class. Please go to the check-in desk at the airport where our staff will assist you. If your flight has not been cancelled by the airline, you can only change your booking before the scheduled departure of your flight. This page offers you more information about these measures, our flexible booking policy and current flight offer. You will not have to pay the change fee. In addition, Skywards members booked to travel between 1 March and 30 June 2020 will be able to benefit from an additional 20 percent bonus Tier Miles. From. Tickets purchased with Avios and group reservations are not included. Countries that are not on the list of safe countries are considered high-risk areas. You can rebook your flight from 48 hours before your original scheduled departure time up until your original scheduled departure time. Read all conditions . Airlines like Air France, KLM Royal Dutch Airlines, Emirates and Air Mauritius have announced flexible options. a negative COVID-19 NAAT (PCR) test result based on a sample that was taken within 24 hours before boarding your flight to the Netherlands. >>> fare availability <<< Since the start of the Covid-19 health crisis, Air France has introduced exceptional measures grouped under the Air France Protect label. View the latest Emirates policies Air Mauritius is offering to its passengers’ more flexible booking options. With the coronavirus outbreak, many airlines are now ensuring that travellers have flexible booking options. Please note that even if you’re vaccinated against COVID-19, you still need to bring a negative COVID-19 test result. (Please note that we haven’t quite got round to adding this feature to mobile web yet). The Terms dictate that a packaged trip may be cancelled by the travel organization when the trip cannot proceed due to extraordinary circumstances like COVID-19. Find tickets. Many countries require you to show a negative COVID-19 PCR test declaration before entering the country. From. No, change fees have been waived for all tickets purchased on or before April 30, 2021 and there are no change fees when you purchase Main Cabin , Delta Comfort+, First Class, Delta Premium Select or Delta One on flights originating from North America. . Didn’t receive your boarding pass after checking in? You can even choose a different destination or make one name change* (if you’d like someone else to benefit from your ticket). Is your new travel date 30 days before or after your original travel date? HKD6303 You have 2 options. Glasgow. KLM Package Deals follows the ANVR Traveller Terms in case destinations change from code yellow to code orange or red. Here are what they are currently implementing to deal with the coronavirus: Since the outbreak of the COVID-19 virus, Air France and KLM have been doing everything possible to assist their customers and allow them to postpone or cancel trips planned to/from areas with a risk of exposure.
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