DURING WARRANTY SERVICE IT IS POSSIBLE THAT THE CONTENTS OF THE APPLE PRODUCTâS STORAGE MEDIA WILL BE LOST, REPLACED OR REFORMATTED. does apple care cover cracked screens ? So, if you drop your Mac and the screen cracks, you're on your own. Make an appointment to bring your iPhone into an Apple Authorized Service Provider or the Genius Bar. IF APPLE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY AND TO THE REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY APPLE IN ITS SOLE DISCRETION. You can repair a cracked iPhone screen at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. If it is just a broken glass, your best option is to pay apple yourself if you can't live with a small crack. This is if your phone is insured, whether third party insurance companies or by purchasing AppleCare Plus. Sec. If your technician needs to send your iPhone to an Apple Repair Center, you'll be notified when it's ready for pickup. This is typically a whole-device replacement. Please access and review the online help resources described below before requesting warranty service. Visit an … This Limited Warranty applies only to hardware products manufactured by or for Apple that can be identified by the âAppleâ trademark, trade name, or logo affixed to them. You must assist in diagnosing issues with your product and follow Appleâs warranty processes. Each incident of accidental damage is subject to a service fee or deductible, depending on your plan. At least you are honest and describe how it happened. The Limited Warranty does not apply to any non-Apple hardware products or any software, even if packaged or sold with Apple hardware. When a product or part is replaced or a refund provided, any replacement item becomes your property and the replaced or refunded item becomes Apple's property. Hardware coverage for your Apple device, battery, and included accessories. DIY parts service allows you to service your own Apple Product. Apple does not warrant that the operation of the product will be uninterrupted or error-free. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). Service options are subject to change at any time. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. Learn more about iPhone Repair and Service Check the status of your iPhone repair See exchange and repair programs, Read the Apple Limited Warranty Learn more about consumer law Update your proof-of-purchase Check your coverage status Read the Apple privacy policy. HOWEVER, AS DESCRIBED BELOW, APPLE DISCLAIMS STATUTORY AND IMPLIED WARRANTIES TO THE EXTENT PERMITTED BY LAW, AND IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, ALL SUCH WARRANTIES SHALL TO THE EXTENT PERMITTED BY LAW BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY DESCRIBED BELOW AND TO THE REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY APPLE IN ITS SOLE DISCRETION. Apple warrants the Apple-branded hardware product and accessories contained in the original packaging ("Apple Product") against defects in materials and workmanship when used normally in accordance with Apple's published guidelines for a period of ONE (1) YEAR … You may be responsible for shipping and handling charges if the Apple Product cannot be serviced in the country it is in. When a refund is given, the product for which the refund is provided must be returned to Apple and becomes Appleâs property. Finally, and really, least exciting, you will get 24/7 technical support for … Appleâs warranty obligations for this hardware product are limited to the terms set forth herein. Genuine parts. Check if you have AppleCare+ coverage by entering your iPhone serial number. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATIONS DESCRIBED ABOVE MAY NOT APPLY TO YOU. (I doubt it but worth a try). It costs whatever the incident is for your particular device – i.e. When providing DIY Service requiring the return of the original product or part, Apple may require a credit card authorization as security for the retail price of the replacement product or part and applicable shipping costs. Manufacturers, suppliers, or publishers, other than Apple, may provide their own warranties to you but Apple, in so far as permitted by law, provides their products "AS IS". If Apple determines that your Apple Product is eligible for mail-in service, Apple will send you prepaid waybills and if applicable, packaging material, so that you may ship your Apple Product to an ARS or AASP location in accordance with Appleâs instructions. Apple does not warrant that the operation of the Apple Product will be uninterrupted or error-free. 1 In addition, you’ll get 24/7 priority access to Apple … When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Appleâs property. If you have an AppleCare+ plan, you can use it to cover screen repair. (c) Apple is not responsible for any labor costs you incur relating to DIY parts service. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. Apple will ship a replacement product or part to you with installation instructions, if applicable, and any requirements for the return of the replaced product or part. Before submitting your Apple Product for warranty service you should maintain a separate backup copy of the contents of its storage media, remove all personal information that you want to protect and disable all security passwords. A $ 6.95 shipping fee will be added if we need to ship your iPhone and it isn’t covered under warranty or an AppleCare+ plan. You may return your Apple Product to an Apple Retail or AASP location offering carry-in service. Your product or a replacement product will be returned to you configured as your product was when originally purchased, subject to applicable updates. AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Accidental damage isn't covered by the Apple warranty. EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, APPLE IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE APPLE PRODUCT OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF INFORMATION STORED IN THE APPLE PRODUCT. Upon receipt of the replacement product or part, the original product or part becomes the property of Apple and you agree to follow instructions, including, if required, arranging the return of original product or part to Apple in a timely manner. 2, Taipei, Taiwan 106. Apple or its successor in title is the warrantor under this warranty. If your device is covered by AppleCare+ and you request onsite service, the additional onsite visit fee will be waived. The out-of-warranty prices apply only to repairs made by Apple. I accidentally dropped my Surface Pro 4 and the screen is cracked from the top corner, but it still works as normal and the screen responds to touch. You will be responsible for reinstalling all other software programs, data and information. So this won't cover loss or theft but it can help out if you've got a cracked screen. Bought my X used about a year ago, I think it came with 2 years of apple care. If you fail to return the replaced product or part as instructed or the replaced product or part is not eligible for warranty service, Apple will charge the credit card for the authorized amount. The unholy trinity of cracked screens. Apple will maintain and use customer information in accordance with the Apple Customer Privacy Policy available at www.apple.com/legal/internet-services/privacy. Apple will pay for shipping to and from your location if all instructions are followed. Software distributed by Apple with or without the Apple brand (including, but not limited to system software) is not covered by this warranty. Apple's core hardware products ... iPod, and Apple TV -- are all covered by the same standard support plan. The plan covers 2 claims within any 12-month period. THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE LAWS OF THE COUNTRY IN WHICH THE PRODUCT PURCHASE TOOK PLACE. If you have any other damage to your iPhone, you'll pay additional costs. Online information with details on obtaining warranty service is provided below. for an iPhone, $79 + tax. If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of … SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. As big of a fan as you may be of Apple products, you have to admit that buying one is nothing … Non-Apple branded or Beats-branded products may have the benefit of a manufacturer's warranty provided by the product manufacturer. Your Apple Authorized Service Provider may also offer onsite service for an additional site-visit fee. We can help you locate a replacement screen … iPhone Screen Repair & Replacement - Official Apple Support, Learn more about iPhone Repair and Service. While AppleCare comes free with every new Apple product, you can pay a fee and upgrade that to AppleCare+, which adds an extra year to the regular AppleCare coverage (so two years total), as well as provides accidental damage coverage if you ever drop your iPhone or iPad and crack the screen (or damage … APPLE DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY APPLE PRODUCT UNDER THIS WARRANTY OR REPLACE THE APPLE PRODUCT WITHOUT RISK TO OR LOSS OF INFORMATION STORED ON THE APPLE PRODUCT. Apple Authorized Service Providers may offer different prices. A $ 6.95. shipping fee will be added if we need to ship your iPhone and it isn’t covered under warranty or an AppleCare+ plan. If you don't have an AppleCare+ plan, you'll pay the out-of-warranty fee. Apple is identified at the end of this document according to the country or region in which the Apple Product purchase took place. FOR CONSUMERS, WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. If you follow the instructions, Apple will cancel the credit card authorization, so you will not be charged for the product or part and shipping to and from your location. (b) Service where Apple does not require return of the replaced product or part. For consumers, who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by Apple's Limited Warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to these additional rights. Apple's standard Mac warranty includes one year of hardware coverage but does not cover accidental damage. When contacting Apple via telephone, other charges may apply depending on your location. Apple, as defined in the table below, warrants this Apple-branded hardware product against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser (âWarranty Periodâ). Apple Inc. All rights reserved. Yes and not really. When calling, an Apple representative or AASP will help determine whether your product requires service and, if it does, will inform you how Apple will provide it. Apple is not responsible for damage arising from failure to follow instructions relating to the Apple Productâs use. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use. Learn more.
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