Press clippings can help you see where there are disagreements between the agency and lawmakers, interest groups, or individuals. Tell me about a major setback you’ve had. How have you dealt with an angry or upset customer? How did you handle meeting a tight deadline? Avoid questions about job advancement unless they are absolutely necessary. Have you ever dealt with company policy you weren’t in agreement with? Talk about a difficult problem you’ve had to solve. Information on the organization’s website helps you develop questions to ask at the end of the interview. The best strategy is to own up to former errors, but then to show how you made a path correction and ultimately learned something from the experience. Practice answering some of these, using the STAR technique to provide complete answers. The best indicator of future performance is past performance. Tell me about a problem you solved in a creative way. Accessed May 18, 2020. Preparing for a government job interview is not difficult, but it takes time to research the organization and position, anticipate interview questions, and prepare questions to ask the hiring manager. You can get the gist of them in layman’s terms elsewhere on the website. This will help you ensure that you have a number of thoughtful anecdotes ready to answer any behavioral interview questions. Provide background on the situation, the specific actions you took, and the results. Behavioral interview questions delve into how candidates handled past situations to learn about their ability to perform in a position. If you flip the required ability into an interview question, it would be something like this: In your previous experience, how have you communicated effectively to diverse audiences? Did you ever make a risky decision? A government agency's website should have hyperlinks to the agency’s enabling statute and administrative rules. Top Behavioral Interview Questions: What They Want to Know: These questions are intended to discover the analytical thought processes you use to problem-solve. It does not have to be anything earth-shattering. How did you do it? They often start with the phrase, “Tell me about a time when you…” Also known as STAR interview questions or behavior-based interview questions. How did you handle it? Have you ever had a deadline you were not able to meet? Give an example of how you’ve worked on a team. How did you solve it? This is because subsequent documents in the interview process—such as personality testing, in-basket exercises, and interview questions—are based on the job description. Do you listen? Think about each of these items in relation to your professional experience. ", 7 Ways to Research Companies Before Job Interviews, How to Respond to Interview Questions About Your Skills. For instance, a job posting may list one of the required abilities as the ability to communicate effectively verbally and in writing to diverse audiences. Why? In a behavioral job interview, the company asks questions about your past work experiences in order to find out if you have the skills needed for the job. Talk about a time when you’ve had to sell an idea to your colleagues. How? How? Give an example of how you set goals and achieve them. Go over the posting again. Have you handled a difficult situation with a supervisor? FOCUS ON RESULTS: Emphasize the positive outcomes of actions you have taken in the past. Prepare Ahead of Time. There will also be a select number of interview questions with tips and sample answers. By completing each of the four steps, you will provide a thorough answer without rambling or getting off topic. Michael Roberts wrote about government careers for The Balance Careers, has experience in state government, and was a newspaper reporter. Describe the problem or issue you faced, but don’t focus too much on the negative. Why? You want to show your interviewer that you’re interested in doing this job well more than you are about finding the next job. The purpose of behavioural interview questions is to understand who you are, how you think, and how you approach real world dilemmas. Given an example of a goal you didn’t meet and how you handled it. What have you done when colleagues have been stressed out by a project? What do you do if you disagree with a co-worker? How did you deal with it? Too much bad press is one of the signs a government agency is in trouble. By providing real life examples of their past behavior, employers can gain a more accurate candidate profile. What They Want to Know: When a hiring manager asks questions about teamwork, this is usually because good teamwork and collaboration skills are essential to doing the job you’re applying for effectively and efficiently. Have you handled a difficult situation with a client or vendor? A government job posting is usually good about telling you exactly what the agency wants in the person it hires for the position. Search the internet for news stories about the agency. Technique for Answering Behavioral Interview Questions, Illustration by Jon Marchione. Researching information on the organization’s website helps you gain a broad understanding of what it does, who it serves, who occupies executive positions, the latest information the organization has put out, and what is happening right now. What did you do? Asking a well-researched question at the end of an interview is a great way to leave a good impression. If so, how? Your answers to these behavioural questions can help the interviewer gauge how you may (or may not) complement the current team. The interviewer will be looking for concrete examples not generalities. It’s okay to take a moment before answering the question. Tell me about a time when you had to fight for an idea at work. What did you decide? 1) In this position, you will be asked to write various types of briefing and correspondence material for senior officials. This will help you learn about the issues the organization is facing, who is involved, and how the agency is responding. You already should have gone over the posting in great detail when you applied for the job, but it may take a while for a government agency to go through all the steps necessary to make a list of finalists to be interviewed. How did you do it? Have you been in a situation where you didn’t have enough work to do? Tell me about a time when you had to help others deal with change. The posting will tell you the knowledge, skills, and abilities (KSAs) that you need to demonstrate. Your response will reveal your skills, abilities, and personality.. Answers to behavior interview questions should be in the form of a brief anecdote that illustrates your strengths and skills as a worker. The logic behind this interview tactic is that your behavior in the past reflects and predicts how you will behave in the future. If the agency is experiencing a reduction in force, avoid that agency unless you have no other options. What did you do? It is usually the most recent hires who are let go first. Sample Behavioural Questions by Competency Competency SAMPLE INTERVIEW QUESTION(S) 1 Competencies that support LEADING PEOPLE Change Leadership Please tell us about a time when you led a significant change in your organization and how you helped others to deal with the change. Have you ever had a project that had to change drastically while it was in progress? What did you do? Government Job Interview Questions and Answers Many government job interviews rely upon behavior-based questions, meaning that they will ask you about your past job performance and behavior. These items can be discussed once you have a job offer. Yes and no. This way you'll be prepared ahead of time, rather than having to think of a response on the spot during the interview. Have you ever had to convince your team to do a job they were reluctant to do? Give an example of how you handle it. Have you ever had to defend a customer’s point of view? Make sure your questions are not self-centered. Think of some questions to ask during your interview. Have you ever been in a business situation that was ethically questionable? What did you do? How? Check out our list of free job posting sites. Behavioral-based interview questions focus on how you handled various work situations in the past. If you flip around each KSA into a question, you can prepare yourself for many of the interview questions you will be asked. How did you handle it? Review common behavioral interview questions ahead of time and practice your answers. Check out our list of common interview questions. Give an example of a goal you reached and tell me how you achieved it. Remember that this information is biased, and the organization will put itself in a positive light. Describe a time when you disagreed with your supervisor on how to accomplish something. You do not want to leave a stable situation for a rocky one. Did you ever postpone making a decision? When you worked on multiple projects, how did you prioritize? To give a complete answer to a behavior-based question, you must, first, reflect on specific situations that you faced while working (include any volunteering or internships), then, describe the specific action you took, and, finally, the outcome as a result of your actions. The problem with this approach is that the system can easily be gamed.
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